VP, Supply Chain Operations

Translate company vision into medium- and long-term operational strategies, while keeping the fulfillment engine running at its best every single day. Chart the course for operational excellence by building and executing our long-term supply chain strategy. Steer all supply chain functions, including restaurant and delivery partnerships and support, and the optimization of our chain of custody framework. You will interface with the market - both restaurants and delivery partners - in strong partnership with our Growth teams and you will align operations teams to our goals to deliver on our dual customer and restaurant promises.

You and your teams will champion AI capabilities and automation while bringing a human touch to customer and partner experiences, building an ecosystem grounded in ambitious, transparent expectations. Develop and steer a multi-year operational strategy that drives step change improvement in our perfect order rate, incorporates current and future trends, widens ezCater’s competitive moat, and drives meaningful operational cost leverage. Innovate to unlock best in class order orchestration, delivery cost/pricing, and service levels, not just by measuring and incrementally improving current performance but by evolving existing systems and technology to unlock next-level intelligence and efficiency. Expand automation and intelligence-driven systems by driving performance, scalable consistency and cost efficiency through workflow automation, proactive risk mitigation, partner and customer self service tooling, and smart adoption of AI.