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Position Overview:
- Manage customer-facing project implementations and lead a team of multi-functional consultants.
- Bridge bandwidth gaps when necessary to support team.
Key Responsibilities:
- Establish performance standards and KPIs, and conduct reviews.
- Handle employee relations, conflict resolution, and training.
- Ensure proper work coverage, process guidelines, and world-class culture.
Qualifications:
- 4+ years managing project consulting teams in cross-functional matrix environment.
- Strong background in Software Implementation and Salesforce.
- Advanced Microsoft Excel skills and high-volume project delivery experience.
Benefits:
- Remote-first philosophy with flexible PTO and paid parental leave.
- Affordable health coverage (medical, dental, vision) and 401(k) contribution.
- Company paid life insurance, short-term and long-term disability.
Raptor Technologies
Raptor Technologies is a school safety partner providing SaaS and mobile technology solutions for crisis prevention and response. The company serves 60,000 schools in 55 countries and prioritizes a culture of safety and wellbeing.