CRM Account Executive

The CRM Account Executive will be responsible for the market success of ServiceNow's CRM products. This includes the complete portfolio of our Industry Solutions, Sales and Order Management solutions as well as our Customer Service solutions. The ideal candidate will be fluently bilingual in English and French and located in Montréal, or Québec city.

In this role, you will support the strategy and solution win for specialty solution areas depending on engagement model. Responsibilities/ activities can vary by solution area given coverage capacity. You will support territory strategy and planning to improve vertical agreement, account use case targeting and execution. Provide input to AE during the account planning process based on territory strategy and recommendation. Support customers to envision the value of a digital transformation and support development of strategy by partnering with rest of account team, customer and partners. Interlock with SC & Specialist SC on Capability Roadmap for feedback and agreement and team based on engagement model. Coach AEs, ADRs, ACE with foundational specialty solution area knowledge to identify specialty solution opportunities and help manage the sales cycle. Champion diversity and belonging to contribute to an open and inclusive environment.