Director - Program Excellence

Cielo

Remote regions

US

Benefits

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About the Role:

  • Strategic leader driving operational excellence and innovation across client programs.
  • Aligns people, process, and technology to deliver scalable talent solutions.

Key Responsibilities:

  • Lead design of operating models and continuous improvement initiatives.
  • Oversee capacity planning, KPIs, SLAs, and change management.

Qualifications:

  • 5+ years in talent solutions or program management.
  • Experience with ATS/CRM, data analytics, and Lean/Six Sigma.

Additional Information:

  • Remote role for US-based candidates.
  • Cielo is a leading strategic RPO partner.

Cielo

Cielo is the world's leading strategic Recruitment Process Outsourcing (RPO) partner, designing and building talent acquisition solutions driven by technology. Recognized as an industry leader with numerous awards, Cielo fosters a culture of accountability, innovation, and high performance.

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