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US

  • Drive operational excellence and continuous improvement across client talent acquisition programs.
  • Lead cross-functional initiatives and mentor teams to optimize service delivery and performance.
  • Partner with business leaders to align strategy, capacity planning, and adoption of new processes.

Talent Acquisition Project Management Data Analytics Process Improvement Stakeholder Management

20 jobs similar to Director - Program Excellence

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US

  • Lead strategic talent initiatives including career development pathways, mentoring programs, and professional growth campaigns.
  • Design and implement workforce development programs that address skill gaps and strengthen leadership readiness.
  • Use data, analytics, and continuous improvement methodologies to measure impact and optimize program effectiveness.

This service-oriented organization focuses on contact center operations and employee development, delivering strategic talent initiatives in a remote-first environment. The culture emphasizes collaboration, inclusion, and professional growth, with a commitment to leveraging data and continuous improvement.

$280,000–$350,000/yr
US Unlimited PTO

  • Lead the next phase of Talent Acquisition, assessing existing processes and defining a strategic roadmap for change.
  • Coach and develop a team of approximately seven recruiting professionals while serving as a strategic talent advisor to senior leaders.
  • Drive operational excellence through metrics, dashboards, ATS optimization, and scalable recruiting processes.

YipitData is a market research and analytics firm for the disruptive economy, providing data insights to top funds and Fortune 500 companies. The company raised $475M from Carlyle Group and is recognized for its people-centric culture.

Global Unlimited PTO

  • Own day-to-day global TA operations, ensuring process consistency and high-quality delivery.
  • Design and implement a future-ready TA model with AI-enabled tools and outcome-led approaches.
  • Lead global TA programs, candidate experience, and change management across the organization.

Unit4 is a fast-paced growth cloud company transforming ERP for mid-market people-centric organizations with innovative enterprise software. It has a high-growth, people-centric culture built on trust, offering remote work and a host of benefits.

US

  • Lead and mentor recruiters while owning full-cycle searches for strategic and executive roles.
  • Build scalable talent acquisition systems, AI-powered sourcing, and KPI reporting.
  • Partner with senior leadership on workforce planning and hiring strategy.

829 Studios is a Boston-based integrated digital marketing agency that combines data-driven strategy with brand-focused creative. Recognized as a fast-growing top agency, it fosters a collaborative, inclusive culture and has been named a Great Place to Work.

US

  • Lead a high performing team of recruiters to deliver world-class talent acquisition services to clients.
  • Build strong relationships with key client contacts and internal stakeholders to achieve partnership goals.
  • Drive recruiting strategy, metrics, and continuous improvement to meet hiring goals.

Cielo is the world's leading Talent Acquisition Partner, delivering talent acquisition, search, consulting, and digital accelerator solutions. The company provides opportunities to work with the industry's smartest people and take ownership of your success.

$109,000–$136,000/yr
US

  • Support annual and quarterly People planning cycles, including priorities, timelines, dependencies, and milestones.
  • Lead cross-functional special projects from scoping to implementation, turning ambiguity into executable plans.
  • Drive program management and execution, using AI and automation to improve planning and reporting.

HighLevel is an AI-powered business operating system that helps agencies, entrepreneurs, and SMBs build, automate, and scale their operations. With over 2,000 team members across 10+ countries, HighLevel is a global, remote-first organization that values initiative, clarity, and execution.

US

  • Lead process discovery, inventory, and redesign for People operations.
  • Own operational programs from definition through adoption with clear milestones.
  • Drive documentation, adoption, and continuous improvement across HR.

Mercury Insurance helps people reduce risk and overcome unexpected events through its insurance products. With over 60 years of experience, it fosters a collaborative, inclusive culture focused on growth and serving customers from all walks of life.

US

  • Lead cross-functional governance programs with executive visibility, feeding C-suite and Audit Committee reviews.
  • Design and stand up the Carrier Operations & Governance operating model, cadences, runbooks, and enablement content.
  • Own the Run-the-Business engine, facilitating OKRs, operational forums, and data-driven reporting.

Twilio is a cloud communications company shaping the future of communications, delivering innovative solutions to hundreds of thousands of businesses. It is a remote-first company with a strong culture of connection and global inclusion, empowering employees to make a global impact.

$138,000–$179,000/yr
US

  • Drive process improvement and standardization across fleet operations, safety, compliance, and maintenance.
  • Define and implement KPIs and performance management frameworks to improve efficiency and reliability.
  • Lead cross-functional initiatives with Operations, Fleet, Safety, Finance, and Product teams.

Zūm provides a connected mobility platform for student transportation, serving over 7,500 schools. It is a well-funded, innovative company recognized by Fast Company and CNBC, backed by leading investors like Sequoia and SoftBank.

$96,000–$138,000/yr
US

  • Lead and develop a team of recruiters, translating talent acquisition priorities into measurable hiring outcomes.
  • Partner with business leaders and HR to deliver tailored recruitment solutions using market intelligence and workforce analytics.
  • Drive adoption of ATS and recruitment technologies, monitor performance metrics, and ensure compliant hiring practices.

The hiring company is seeking a Manager of Talent Acquisition to lead recruitment for its supply chain function, partnering with business leaders and HR to drive hiring strategies. The organization values data-driven decision-making, operational excellence, and a collaborative, results-oriented culture, with a remote team.

$160,000–$220,000/yr
US

  • Build and scale a modern, AI-powered Talent Acquisition function with playbooks, dashboards, and operating rhythms.
  • Coach hiring managers and lead the recruiting team while personally running executive-level searches.
  • Collaborate with executives and People leadership to raise hiring quality across a fully remote company.

Rockbot is an omnichannel media platform providing music, TV, digital signage, and advertising solutions for businesses. A fully remote, lean company backed by Google and Universal Music Group, it values accountability, curiosity, and empathy.

Canada

  • Design and lead high-visibility talent development programs that drive continuous growth and professional excellence for Twilions globally.
  • Act as a strategic advisor to HRBPs and senior leaders, assessing capability gaps and deploying targeted learning solutions worldwide.
  • Own the end-to-end lifecycle of flagship development initiatives, from needs assessment and instructional design to global facilitation and impact measurement.

Twilio is a communications platform company that delivers innovative solutions to hundreds of thousands of businesses and empowers millions of developers globally. The company is remote-first with a strong culture of connection, global inclusion, and a vibrant team of diverse professionals.

US

  • Lead central operations integration across Global Study Operations and partner functions to align priorities and drive initiatives forward.
  • Serve as a strategic thought partner to senior leaders, shaping priorities and translating decisions into action plans.
  • Build governance, operating processes, and KPIs to scale study delivery and improve business performance.

Care Access is working to make the future of health better for all, bringing research and health services to communities facing barriers to care. With hundreds of research locations and mobile clinics globally, the company is dedicated to making medical progress accessible to everyone.

US

  • Lead end-to-end recruiting and develop scalable people systems for a remote-first organization.
  • Manage candidate evaluation, pipelines, employer branding, and recruitment analytics.
  • Design onboarding, performance, and retention frameworks while managing a People Operations Specialist.

Provides engaging educational resources for families, educators, and children. A remote-first, family-founded brand with a decade of experience and a mission-driven culture focused on trust and collaboration.

US

  • Design and scale clinical programs and workflows to deliver best-in-class outcomes for hundreds of thousands of members.
  • Partner with clinical, product, and tech teams to take initiatives from pilot to full-scale rollout using rigorous data analysis.
  • Lead and unblock frontline clinicians through direct and lateral influence, prioritizing high-impact care actions.

Devoted Medical improves the health of older Americans through a data- and AI-powered care platform with world-class clinical and service experiences. Founded in 2017, it's a collaborative, low-ego, high-trust organization focused on speed and tangible results.

North America

  • Lead end-to-end recruitment for senior, confidential, and leadership roles.
  • Develop proactive sourcing and talent-mapping strategies for senior talent.
  • Deliver talent acquisition initiatives, coach the team, and support executive searches.

Versaterm is a PE-backed, high-growth SaaS company building an integrated platform for the public safety ecosystem, including dispatch, law enforcement, forensics, and courts. With over four decades of history and growth through strategic acquisitions, the company is focused on embedding AI into workflows and attracts people who want to be pushed by great colleagues and do work that matters.

US

  • Lead strategic process improvement initiatives to enhance operational efficiency and streamline workflows across departments.
  • Apply Lean Six Sigma principles and project management methodologies to reduce waste and drive measurable results.
  • Collaborate with cross-functional stakeholders to manage projects from planning through implementation and long-term adoption.

This partner company is a technology-driven provider of cloud-based HR and payroll solutions focused on operational excellence and service quality. It fosters a culture of continuous improvement, innovation, and collaboration, with teams working remotely across the United States.

$165,600–$289,800/yr
North America Unlimited PTO

  • Lead NPI & GTM readiness for operations, refining processes for strategic product launches.
  • Influence cross-functional teams to align plans and manage risks to ensure successful launches.
  • Define and manage KPIs for operations success and drive process improvements.

ServiceNow is the AI platform for business reinvention, helping 85% of the Fortune 500 work smarter. They foster an AI-native culture where technology and talent are unstoppable together.

US

  • Own the internal communication strategy and platform for all company stakeholders.
  • Drive operational excellence by eliminating bottlenecks and improving processes.
  • Lead company-wide meetings, quarterly kickoffs, and leadership offsites.

Power Digital is an AI-native growth firm that helps leading and emerging brands grow through technology and talent. The company is people-first with a curious, ambitious, and accountable culture, supporting remote, hybrid, or in-office work.

US

  • Design and implement scalable HR infrastructure, overseeing the full employee lifecycle from onboarding to offboarding.
  • Lead full-cycle recruiting strategy, manage ATS, and build diverse talent pipelines to meet hiring forecasts.
  • Architect performance review cycles, compensation leveling, and promotion frameworks while using HRIS data to provide actionable insights.

GLOBO Language Solutions is a language services company providing interpreting, translation, and related solutions, especially for the healthcare and tech sectors. They are a growing company, scaling from start-up to mid-stage and enterprise levels, with a focus on high-growth and a culture of innovation and customer centricity.