Partner with leaders and frontline teams to map workflows and design process improvements.
Implement practical AI, automation, and low-code solutions to reduce bottlenecks and improve outcomes.
Analyze operational data, define KPIs, and build dashboards to measure and track impact.
We are a rapidly growing healthcare technology company transforming how health plans engage members and deliver essential healthcare services. We value high ownership, resourcefulness, intellectual curiosity, and a bias toward execution.
Own the internal communication strategy and platform for all company stakeholders.
Drive operational excellence by eliminating bottlenecks and improving processes.
Lead company-wide meetings, quarterly kickoffs, and leadership offsites.
Power Digital is an AI-native growth firm that helps leading and emerging brands grow through technology and talent. The company is people-first with a curious, ambitious, and accountable culture, supporting remote, hybrid, or in-office work.
Coordinate departmental projects and strategic initiatives, maintaining project plans, workback schedules, and action logs.
Document current workflows, identify bottlenecks, and recommend process improvements to increase efficiency.
Develop SOPs, templates, toolkits, and resources while supporting knowledge management and gap analysis.
The American Heart Association is a voluntary health organization dedicated to fighting heart disease and stroke. Founded in 1924, it is a large non-profit with a culture focused on work-life harmonization and professional development.
Lead cross-functional operational initiatives from intake to implementation, managing stakeholders, dependencies, risks, and outcomes.
Partner with business leaders and technology teams to drive execution, adoption, and operational readiness across the organization.
Provide leadership, coaching, and accountability for assigned resources while supporting continuous improvement and post-launch stabilization.
The company is a US-based organization focused on improving service delivery and operational transformation. It fosters a collaborative, results-oriented culture with an emphasis on professional development and measurable business impact.
Analyze, design, and optimize IT processes to drive efficiency and reduce waste.
Lead process improvement projects and collaborate with R&D teams to translate designs into scalable workflows.
Design quality assurance procedures and evaluate emerging technologies to enhance process capability.
CommonSpirit Health is a nonprofit Catholic healthcare organization delivering integrated health services and virtual care. With over 157,000 employees and more than 2,300 care sites across 24 states, it focuses on creating a more just, equitable, and innovative healthcare system.
Own the end-to-end performance and pay cycle, including program management, check-ins, reviews, calibration, and compensation timelines.
Run formal post mortems after each cycle, synthesizing outcomes and making data-backed recommendations for future cycles.
Act as change management lead for AI adoption within HR, developing rollout plans, training materials, and feedback loops.
Abnormal AI protects organizations from AI-powered cybercrime using a behavioral AI platform. The company is trusted by over 4,500 enterprises and values innovation in an AI-first world.
Shape and drive the multi-quarter People Systems roadmap, translating business needs into clear requirements and scalable processes across the employee and talent lifecycle.
Lead evaluation, implementation, and management of People technology vendors, ensuring platforms deliver measurable value and work together effectively.
Improve People data governance, reporting, and analytics while identifying practical AI and automation opportunities to support better decisions.
Apollo.io provides sales and marketing teams with verified contact data and engagement tools in one unified platform, helping revenue professionals turn prospects into customers. Founded in 2015, the company is valued at $1.6 billion, trusted by over 500,000 companies, and backed by top-tier investors including Sequoia Capital and Bain Capital Ventures.
Lead Risk Operations transformation programs from problem definition through launch and measurement.
Prioritize AI and automation opportunities by volume, complexity, impact, and risk, partnering with Product and Engineering.
Establish performance metrics and drive improvements in quality, SLA attainment, and cost per case.
Tilt uses machine learning and real-time financial signals to provide credit beyond traditional scores to millions worldwide. It is a remote-first company with a global team, emphasizing impact, excellence, and mutual respect.
Act as a strategic thought partner to sales and GTM leaders, aligning talent priorities with business outcomes.
Drive creative problem-solving by diagnosing team and organizational needs and recommending business-aligned solutions.
Execute core talent programs, including compensation and retention strategies, to lower attrition in GTM environments.
Samsara is a pioneer of the Connected Operations Cloud, helping physical operations use IoT data to improve safety, efficiency, and sustainability. As a recently public company, it offers a collaborative, high-growth culture with autonomy and support.
Analyze operational data to spot trends and bottlenecks, building dashboards and models that guide business decisions.
Design processes, workflows, and operating procedures that improve efficiency, quality, and customer experience.
Lead cross-functional projects and strategic initiatives from planning through execution, partnering with teams across the company.
We run an app-based marketplace connecting healthcare professionals with workplaces, enabling financial stability and essential care across the U.S. Founded in 2016, we're a remote-first team of over 1,000, profitable since 2022, and leaders in Long-Term Care staffing.
Own end-to-end delivery of transformation projects including scope, schedule, budget, risk, and quality
Translate transformation charters into detailed plans with milestones, owners, dependencies, and RAID tracking
Facilitate cross-functional working sessions and drive adoption through change management and stakeholder alignment
Algolia provides retrieval intelligence for search and discovery, powering 1.7 trillion queries yearly for 18,000+ customers. It fosters a high-trust, flexible culture with global offices in Paris, NYC, London, Sydney, and Bucharest.
Own the operating model improving AI-agent and human support performance, including building and governing agent operating procedures (AOPs).
Lead teams executing AOP governance, QA cadence, and knowledge management, partnering with Product and Quality Assurance.
Chair cross-functional triage assigning surfaced gaps to owners and due dates, and report on deflection and resolution quality.
Spring Health is a global mental health company on a mission to eliminate every barrier to mental health, using an AI-native platform that delivers personalized support across coaching, therapy, medication management, and specialty care. The company reaches more than 170 million people worldwide through employers, health plans, and partners, and fosters a culture where technology expands the reach, quality, and humanity of care.
Lead strategic talent initiatives including career development pathways, mentoring programs, and professional growth campaigns.
Design and implement workforce development programs that address skill gaps and strengthen leadership readiness.
Use data, analytics, and continuous improvement methodologies to measure impact and optimize program effectiveness.
This service-oriented organization focuses on contact center operations and employee development, delivering strategic talent initiatives in a remote-first environment. The culture emphasizes collaboration, inclusion, and professional growth, with a commitment to leveraging data and continuous improvement.
Lead planning, execution, and delivery of HR technology projects including HRIS implementations and system integrations.
Serve as the connective tissue between People Ops, Finance, Legal, IT, and external vendors, translating business needs into technical requirements.
Build and maintain project plans, status updates, risk logs, and stakeholder communications.
Dandy is transforming the dental industry, a $400B+ market, with a technology-driven operating system for practices. Backed by top venture capital firms, they are building a global team focused on innovation and inclusive support.
Own day-to-day BPO partner performance, tracking results against goals and leading improvement initiatives.
Serve as the main point of contact between BPO partners and internal teams, keeping priorities and expectations aligned.
Use data to spot trends, find root causes, and turn insights into clear action plans.
Headway is building a new mental healthcare system by automating insurance and administrative work for providers. As a Series D company with $325M+ funding and over 90,000 providers, we're scaling a mission-driven team focused on accessible, affordable care.
Build the onboarding engine to take coaches from offer to first learner call and scale it to 3x today's volume.
Own the coach operating system: tools, access, policies, data, and metrics so coaches spend time coaching, not hunting for information.
Find root causes of broken or slow processes and ship durable fixes through automation, better tooling, and clear process.
Pathstream builds enterprise partnerships that help frontline workers develop strategic skills and advance their careers. We're a tight-knit, hardworking, mission-driven team of ~60 employees eager to scale our solution across the United States.
Support development and maintenance of implementation materials, including policies, procedures, and operational documentation.
Review member and provider materials to identify inconsistencies, quality issues, and compliance gaps.
Collaborate with senior process improvement professionals and cross-functional teams to create scalable, repeatable processes.
This company supports Medicaid implementation and operational readiness across new state markets. It is a partner organization with a remote, collaborative culture focused on quality, compliance, and continuous improvement.
Drive daily performance of operations teams to exceed service and quality levels while within budget.
Design and implement robust operations processes, quality programs, and continuous improvement initiatives.
Collaborate with Product, Sales, and Technology teams on services, incident response, and reporting.
Nearmap provides aerial imagery, AI-driven analytics, and geospatial tools that reshape understanding of the built environment. The company fosters an inclusive, supportive culture where employees move fast, work smart, and embrace remote work.
Lead cross-functional governance programs with executive visibility, feeding C-suite and Audit Committee reviews.
Design and stand up the Carrier Operations & Governance operating model, cadences, runbooks, and enablement content.
Own the Run-the-Business engine, facilitating OKRs, operational forums, and data-driven reporting.
Twilio is a cloud communications company shaping the future of communications, delivering innovative solutions to hundreds of thousands of businesses. It is a remote-first company with a strong culture of connection and global inclusion, empowering employees to make a global impact.