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Position Overview:
- Coordinates quality improvement efforts for designated programs.
- Collaborates with QI Manager to ensure optimal center performance.
- Requires frequent interaction with 988 Lifeline network centers.
Duties/Responsibilities:
- Assist with development of formal quality improvement plan across crisis centers.
- Support monitoring of internal QI activities and adherence to funder goals.
- Conduct analysis and investigation of claims/complaints.
Required Skills/Abilities:
- Strong analytical and problem-solving skills.
- Intermediate to advanced knowledge of Microsoft Office and Google Suite.
- Effective in fast-paced environment with attention to detail.
Vibrant Emotional Health
Vibrant Emotional Health delivers high-quality mental health services and support through technology-enabled solutions, community programs, and advocacy. For over 50 years, we have built a collaborative culture focused on making emotional wellness accessible for everyone.