Analyze and track key performance metrics to measure success and identify areas for improvement.
Ensure data and reports are accurate, consistent, and meet quality standards.
Partner with cross-functional teams to review results, share insights, and support informed decision-making.
Rackner builds mission-critical systems for the U.S. government across software engineering, AI/ML, DevSecOps, cloud platforms, distributed systems, and application modernization. The company offers a comprehensive benefits package and supports remote work.
Conduct program and process evaluations through research and analysis of documentation, policies, and procedures to identify improvement opportunities.
Perform qualitative and quantitative data analyses to support leadership decision-making and benefit implementation evaluation.
Coordinate with multidisciplinary teams and present findings to clients, adapting communication for diverse audiences.
Aptive Resources partners with federal agencies to enhance performance, streamline operations, and improve service delivery. Founded in 2012, the company employs over 300 people nationwide and focuses on applying technology and human-centered services to optimize mission delivery for millions of government service users.
Conduct daily internal process audits to maintain consistent quality benchmarks.
Document audit findings in real-time and provide actionable feedback to stakeholders.
Manage internal documentation control and ensure process procedures are up-to-date.
Forward Financing is a fintech company that provides capital to small businesses across America. The company has over 100,000 customers and is recognized as a Best Place to Work, with team members across the US, Dominican Republic, and Canada.
Investigate complex operational issues, perform root cause analysis, and recommend corrective actions.
Create visual materials and communication assets for internal initiatives.
Coordinate multidisciplinary projects and support process improvement with stakeholders.
The company is an organization hiring through Jobgether for customer support and operational improvement roles. The culture is collaborative and fast-paced, with a focus on continuous improvement and teamwork.
Lead quality program management activities to ensure compliance with state, federal, and NCQA requirements.
Oversee complex quality deliverables including audits, accreditation surveys, and performance reports.
Collaborate with quality leadership and cross-functional teams to monitor performance and drive continuous improvement.
This organization partners with health plans to implement quality improvement programs and ensure compliance with regulatory standards such as NCQA and HEDIS. The culture emphasizes collaboration, regulatory excellence, and continuous improvement, with a remote work environment for professionals based in Michigan.
Support delivery of high-quality consulting services to state government HHS clients.
Organize project meetings, prepare deliverables, and maintain project documentation.
Use Microsoft Office and project management tools to facilitate project tracking and reporting.
BerryDunn is a client-centered, people-first professional services firm helping businesses, nonprofits, and government agencies solve challenges. Founded in 1974, the firm is recognized for its diverse, inclusive culture and focus on learning and well-being.
Plan, consult, and conduct analysis of clinical, operational, and program data needs to improve program design and participant experience.
Engage with clinical leadership and cross-functional partners to advance quality improvement initiatives like Target: BP and Target: Type 2 Diabetes.
Support Health IT-enabled program functions, including data submission, registry workflows, and reporting.
The American Heart Association is a nonprofit organization dedicated to fighting cardiovascular disease and stroke, with a mission to be a relentless force for a world of longer, healthier lives. Since 1924, it has helped cut cardiovascular disease deaths in half and fosters a culture focused on work-life harmonization, professional development, and employee well-being.
Support the receipt, processing, documentation, and tracking of product complaints.
Review complaint information for completeness and accuracy, and maintain proper records.
Analyze complaint data to identify trends and support continuous improvement.
The company operates in the healthcare and pharmaceutical sector, focusing on product quality and complaint management. It emphasizes a compliance-driven culture, cross-functional collaboration, and continuous improvement.
Lead complex quality analysis and program coordination, owning client reporting and mentoring junior staff.
Build quality dashboards, perform sampling and guideline checks, and track corrective actions to closure.
Coordinate training sessions, manage SOP updates, and liaise with PMs and Ops to align reporting.
Welocalize is a technology-enabled provider of translation, localization, and AI-driven content solutions, helping businesses communicate globally. With 7 ISO certifications and offices worldwide, the company is committed to excellence and combines advanced AI with expert human talent.
Extract, compile, and maintain program data from multiple systems ensuring accuracy and consistency.
Prepare monthly datasets and documentation for funder reporting and external evaluation activities.
Conduct descriptive analyses, monitor performance indicators, and support ongoing evaluation efforts.
GPS Group Peer Support provides peer support programs for healthcare workforce well-being and community-based initiatives. It is a small, fully remote organization with a collaborative culture focused on data-driven program improvement.
Develop and maintain KPIs, SLAs, and SLOs while analyzing service data for trends and risks.
Coordinate Daily System Status reporting and provide actionable insights for stakeholders.
Support ServiceNow configuration and enhance performance measurement and analytics capabilities.
DecisionPoint Corporation is a professional services firm providing innovative solutions to government and commercial clients. With a focus on performance and service management, the company values its employees and fosters a collaborative culture.
Own admissions interaction quality through QA scorecards and AI-assisted review.
Partner with admissions leadership to turn performance data into coaching and process improvements.
Track enrollment conversion and candidate journey friction to boost yield and reduce drop-offs.
Colibri Group is a leader in online professional education, serving more than one million learners each year through trusted brands like Moreland University. Its culture emphasizes Love, Joy, Boldness, Teamwork, and Curiosity.
Track EHR Council actions and escalate risks, and facilitate meetings for VHA EHRM Tier 1 SME Teams to drive rapid decision-making.
Conduct project plan reviews with Oracle Health and provide status updates and process improvement recommendations to leadership.
Support strategic communications, change management, and develop training products for stakeholder engagement.
Aptive partners with federal agencies to achieve their missions through improved performance, streamlined operations and enhanced service delivery. Founded in 2012, the company has over 300 employees nationwide and focuses on human-centered services and technology optimization.
Monitor, track, and update websites and program Extraordinary Circumstances Exceptions (ECE).
Respond to provider questions via phone, email, and the Q&A tool, and assist with moderating educational teleconferences/webinars.
Identify trends and education needs based on provider, stakeholder, and QIN needs, and assist with development of education activities and content.
Health Services Advisory Group (HSAG) is transforming healthcare delivery in the United States. They are a growing team dedicated to improving healthcare quality for everyone.
Manage customer relationships to drive utilization of GHX Managed Services and ensure retention and satisfaction.
Lead implementation of managed services solutions, coordinating with cross-functional teams for successful projects.
Monitor customer performance metrics, resolve issues, and mentor team members to improve service delivery.
GHX is a healthcare business and data automation company that helps providers, manufacturers, and distributors improve supply chain efficiency and reduce costs through cloud-based technology. Privately owned and headquartered in Colorado, GHX employs more than 1,000 people across the US, Canada, and Europe.
Develop and oversee quality programs to ensure HIPAA compliance and implement training based on audit trends.
Tune AWS Auto-QA prompts to flag quality and compliance risks while reducing AI hallucination.
Analyze interaction logs via SQL, manage HITL QA workflows, and lead process improvements using Lean/Six Sigma.
Vida is a virtual, personalized obesity care provider that uses evidence-based treatment to help patients manage obesity and related conditions. It is trusted by Fortune 100 companies, major national payers and large providers to enable employees to live their healthiest lives.
Oversee projects from initiation through completion, ensuring deliverables meet client and internal standards.
Drive project workflows and foster seamless communication across Account Services and Shared Services.
Provide day-to-day oversight of assigned accounts, promoting operational excellence and collaboration.
Precision AQ is a healthcare marketing agency specializing in market access and advertising for pharmaceutical clients. As part of Precision Medicine Group, they foster a collaborative culture with learning and growth opportunities.
Support strategic initiatives with research, analysis, planning, and execution across high-impact projects.
Analyze data and performance metrics to identify trends and inform decision-making.
Drive project execution by creating plans, defining success metrics, and improving processes.
Turing is a San Francisco-based AI company that partners with frontier AI labs to generate high-quality datasets, reinforcement learning environments, and benchmarks, while also building agentic AI systems for Fortune 500 enterprises. It is the largest and longest-running data provider in software engineering and operates with a client-first, startup-speed culture.
Plan and schedule project work orders based on priorities and resource availability, coordinating with vendors and cross-functional teams.
Track and close work order tickets promptly, ensuring accurate documentation and billing.
Monitor work order performance, communicate proactively with customers, and ensure compliance with SLAs and KPIs.
New Era Technology securely connects people, places, and information with end-to-end technology solutions at scale. With a global team of over 3,000 professionals, they are committed to a people-first culture that prioritizes team-oriented collaboration and personal development.
Support coordination of strategic initiatives, cross-functional projects, and internal systems to strengthen organizational effectiveness.
Develop and implement surveys, facilitate focus groups and interviews, and apply qualitative analysis to synthesize insights.
Support organization-wide performance evaluation, professional learning initiatives, and strategic communications.
Commonpoint Queens is a community-centric nonprofit serving diverse audiences across New York City's five boroughs and beyond. Founded in the early 1960s, it serves 80,000 people through 75+ locations with an inclusive, personalized approach.