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Position Summary:
- Ensuring total customer satisfaction within the Werfen installed base.
- Performing installations, validations/verifications and training on Werfen analyzers.
- Providing ongoing clinical support.
Key Accountabilities:
- Performing instrument installations and training.
- Ensuring customer satisfaction and base maintenance.
- Providing customer clinical & technical support and education.
Skills & Capabilities:
- Efficiently working under pressure to meet deadlines.
- Demonstrating proficiency in written and verbal communication.
- Exhibiting strong planning and organizational skills.
Werfen
Werfen is a global leader in specialized diagnostics, focusing on Hemostasis, Acute Care Diagnostics, Transfusion, Autoimmunity, and Transplant. With over 7,000 employees, they operate in 30 countries directly and over 100 territories through distributors, with headquarters and technology centers in the US and Europe.