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Responsibilities:
- Provide excellent customer service via phone and remote technical support.
- Walk clients through diagnostic procedures to identify and resolve errors.
- Communicate with vendors to request service, update, and resolve open tickets.
Qualifications and Skills:
- Excellent verbal and written communication skills.
- Proven time management skills and reliability to work independently.
- Problem solving and troubleshooting skills.
Darkhorse Tech
Darkhorse Tech provides comprehensive Dental-Specific IT services to clients, including ongoing support, startup projects, expansions, and software & hardware sales. They have over 13 years of experience, service roughly 1400 clients nationwide, and continue to see massive growth while focusing on maintaining unparalleled support.