Customer Success Manager - French Speaker Remote (London)

Deeply understand Canary’s products, both current and future, to effectively communicate their value and impact to clients. Lead all aspects of the onboarding process, including collecting client requirements, conducting webinars, and completing initial account setup to ensure a smooth and efficient start. Partner with clients to understand their goals, demonstrate how Canary’s solutions address their needs, and minimize time-to-value. Build and maintain strong relationships with key stakeholders, identifying pain points and opportunities for growth. Collaborate with Sales to close expansion opportunities and communicate client feedback to inform the product roadmap. Own a book of business and proactively identify growth opportunities, partnering with Sales to expand the book of business. Act as a trusted advisor, identifying and resolving client challenges while ensuring alignment with Canary’s goals.