Not a traditional CSM; thrives at the intersection of APIs, customer outcomes, and business growth.
Strong technical foundation and comfortable running demos and guiding architecture discussions.

What You'll Do:

Act as a technical expert and strategic advisor, aligning business goals with technical solutions.
Build, nurture, and sustain customer relationships, Own and manage the full customer lifecycle.

It's Important To Us That You Have:

7–10+ years in Technical Account Management, Sales Engineering, and/or Enterprise Customer Success.
Strong technical aptitude, able to discuss APIs, developer workflows, and troubleshoot basic L1-style support questions.

Benefits & Perks:

Medical, dental, vision benefits, Annual wellness stipend
Generous paid parental leave, Flexible schedule, 12 Paid US company holidays
Learning / Education stipend, Employee Resource Groups

Deepgram

Deepgram is the leading platform underpinning the emerging trillion-dollar Voice AI economy, providing real-time APIs for speech-to-text (STT), text-to-speech (TTS), and building production-grade voice agents at scale. They have processed over 50,000 years of audio and transcribed more than 1 trillion words.

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