Help close deals and ensure customers succeed immediately after signature.
Partner tightly with Sales to run demos, lead technical validation, and remove implementation friction.
Own how customers experience Arbi, Athena, and Aurora from first demo through value realization.

What You'll Do & Own:

Drive technical confidence during sales cycles and help advance deals toward signature.
Troubleshoot issues and guide prospects through real world workflows.
Act as the customer voice internally by gathering concerns, complaints, and feature gaps from customer interactions.

Who You Are:

Proven experience driving pre sales technical workflows and directly influencing deal progression.
Strong implementation mindset with the ability to configure, troubleshoot, and support a product.

What’s In It For You:

Work directly with Sales, Product, and Engineering to influence roadmap and growth.
Remote-first, flexible hours, and work-from-anywhere.
Clear, fast-track path to a Head of Customer Success as we scale the team.

Neuroscale

Neuroscale is building the AI recruiting operating system, one unified platform for your entire talent organization, from first touch to hired. They are backed by top operators and investors, and they’re growing fast with momentum fueled by blue-chip partners and programs.

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