Customer Solutions Consultant II

You will lead discovery sessions with customers and prospects to uncover requirements and challenges and identify opportunities in their businesses. Utilize your knowledge of APIs and SaaS platforms to address technical questions and provide solutions. You'll deliver concise, compelling, value-based presentations (product demos, technical assessments, roadmaps etc.) to all levels of an organization, including C-suite (e.g. CTO, CMO). You will build custom product demonstrations and sandboxes that capture the long-term value of Ada’s Automation-First strategy, scope and design integrations into customers' existing technology stack. Also, you will support pre-sales meeting quarterly revenue goals through closing new business and support customers through their implementation and going live with our product. You will drive adoption and utilization of the platform with a focus on increasing automated resolutions for existing customers.