Customer Care Representative – Travel & Hospitality

Position Overview:\n- Destination Knot is looking for friendly, detail-oriented individuals to join our team as Customer Care Representative – Travel & Hospitality focused on hotel bookings.\n- In this remote role, you will assist clients with researching, planning, and securing hotel accommodations that fit their preferences and needs.\n- This position is ideal for those who enjoy helping people, love travel, and thrive in a virtual work environment, with comprehensive training and ongoing support provided.\n\nKey Responsibilities:\n- Assist clients in selecting and booking hotel accommodations, and provide accurate information on hotel amenities, pricing, and availability.\n- Maintain detailed and accurate records of client interactions and bookings, and attend virtual training sessions and team meetings.\n- Collaborate with team members to ensure seamless client experiences and stay updated on hotel offerings and travel trends.\n\nRequirements:\n- Strong communication and customer service skills, with a friendly, professional demeanor and positive attitude.\n- Comfortable working independently and managing time effectively, with basic computer skills and a reliable internet connection.\n- Interest in travel and helping clients plan memorable stays; previous experience in customer service, hospitality, or sales is a plus but not required.