Similar Jobs
See allTechnical Product Specialist
Clearer.io
Asia
JavaScript
CSS
HTML
Technical Support Associate, Weekends (Australia)
Webflow
APAC
HTML
CSS
DNS
Client Support Technician
Softdocs
US
SQL
HTML
CSS
Technical Support Engineer
Customer.io
EMEA
Technical Support
SaaS
API
Technical Support Engineer 2
Jobgether
APAC
Javascript
Node.js
Python
Primary responsibilities include:
-Serving as the first point of contact for customers who need assistance with technical issues via email and chat.
-Offering outstanding customer service while troubleshooting issues and locating remedies, workarounds, and long-term solutions.
-Providing assistance to customer success managers in handling customer technical issues, which is essential to their success.
Required Skills:
-Proven background in providing technical support or customer service.
-A solid grasp of HTML, CSS, JavaScript, and SDK.
-Proficiency with Vanilla JS, Vue, Angular, and React is advantageous.
Unlayer
Unlayer is the leading embeddable email, page , popup and document builder used by thousands of SaaS companies and millions of end users.