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About the Role:
- Support enterprise customers through the technology retirement lifecycle, including collection, data destruction, and recycling.
- Manage client accounts and ensure chain-of-custody visibility while resolving issues and providing timely updates.
What We're Looking For:
- 2–3 years in customer service and at least 2 years in ITAD, logistics, or electronics recycling.
- Proficiency with Excel and attention to detail for tracking device data and documentation.
- Excellent communication and ability to work independently in a remote environment.
Benefits:
- Fully remote work opportunity in the United States.
- Exposure to enterprise-level ITAD programs and specialized knowledge development.
- Collaborative environment focused on customer service and operational excellence.
Partner Company
This company specializes in IT asset disposition (ITAD), managing the secure collection, processing, data destruction, resale, and recycling of enterprise technology. They foster a collaborative, growth-oriented culture with a focus on customer service, operational excellence, and integrity.