Customer Support Representative

Company Overview:

• Experian is a global data and technology company powering opportunities across financial services, healthcare, and more.
• With 25,200 employees in 32 countries, we foster a people-first, inclusive culture recognized as a top workplace.

Role Responsibilities:

• Follow stringent data security policies while handling sensitive user information.
• Work with users by phone and email, responding promptly to inquiries and resolving questions.
• Authenticate, upload, and process user authorization forms and verification requests.

Qualifications:

• High school diploma or equivalent, with knowledge of customer service principles and computer applications.
• Experience communicating through email and knowledge of administrative procedures.
• Strong problem-solving, organizational, and communication skills.

Benefits:

• Great compensation package with bonus plan and core benefits including medical, dental, vision, and 401(k).
• Fully remote environment with flexible time off, including volunteer time off, vacation, sick leave, and 12 paid holidays.