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Troubleshooting
Responsibilities:
- Provide technical expertise required by Postgres support team.
- Troubleshoot customer under break-fix support : Performance tuning, backup strategy, migration optimizations and DBA activities.
- Drive customer satisfaction by tracking issues from start to closure.
Requirements:
- 10+ years of PostgreSQL DBA experience in a 24x7 production environment
- 1+ Year of Customer Ownership
- BS in Computer Science, Information Systems or equivalent combination of education and experience
Spinnaker Support
Spinnaker Support provides global enterprise software support, managed services, and project-based consulting to many of the world’s most recognized and respected brands. Founded in 2008, their customer focus, business integrity, exacting standards, and depth of expertise have earned them the trust and loyalty of over 1,300 organizations located in 104 countries.