Technical Support Engineer

ScaleOps

Remote regions

US

Benefits

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What You'll Be Doing:

  • Monitor, triage, and resolve customer-reported incidents within defined SLAs.
  • Serve as primary point of contact for technical issues related to installation, Helm configuration, and integrations.
  • Troubleshoot Kubernetes-related issues such as ingress, SSO, and other integrations.

What You'll Bring:

  • Strong, hands-on Kubernetes troubleshooting experience (kubectl, Helm, networking).
  • Familiarity with cloud-native environments, including EKS, GKE, AKS, IAM, and cloud networking concepts.
  • Proven ability to work under pressure while maintaining clear, concise communication.

About Us:

  • ScaleOps is redefining autonomous cloud and AI infrastructure.
  • Backed by Insight Partners and Lightspeed Venture Partners with over $210M in funding.
  • Trusted by leading enterprises including Adobe, Wiz, Epic Games, and Coinbase.

ScaleOps

ScaleOps redefines autonomous cloud and AI infrastructure, freeing DevOps engineers from manual resource management. The company is backed by over $210M in funding and trusted by leading enterprises including Adobe and Coinbase.

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