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Solutions Support Engineer, Weekend 2nd shift, US-APAC
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US
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Linux
Kubernetes
What you will do:
- Report to the Manager of Customer Reliability and work as an important member of the technical support team.
- Work with and foster relationships with the development engineering team to ensure tracking on engineering escalations, bugs, and feature requests.
- Develop technical troubleshooting sessions, trainings and guides for internal CRE team members.
What you will bring with you:
- 5+ years of experience as a senior technical support/escalation resource for enterprises in a similar or related field.
- Master level Kubernetes and Linux experience.
- Working knowledge of one or more scripting languages (Bash/Shell/Python).
What we look for:
- Working knowledge of Cassandra, Elasticsearch, Postgres, and Kafka.
- Experience using or integrating with Systems Management technologies.
When you join Sysdig:
- Extra days off to prioritize your well-being.
- Mental health support for you and your family through the Modern Health app.
- Great compensation package.
Sysdig
Sysdig is a cloud security company that stops attacks in real-time using runtime insights and open source Falco. It is a well-funded startup with a large enterprise customer base, recognized as a "Best Places to Work" fostering an inclusive and diverse culture.