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Participant Experience:
- Interface with user research participants and customers.
- Refine the scheduling process to optimize participant experience.
- Create efficient experience for internal teams and external customers.
Coordination and Scheduling:
- Coordinate and schedule a high volume of user research participant interviews.
- Collaborate closely with researchers to keep studies on track.
- Ensure customer calls run smoothly from start to finish.
Skills Needed:
- Have 1+ years of scheduling or coordination experience in a high-volume role
- Have excellent time management, prioritization, and organizational skills.
- Be kind, warm, and thoughtful.
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