Regional Director, Customer Success

You will be responsible for developing strong client relationships and scaling a high-performing distributed team. The role involves managing strategic enterprise-level clients, ideally with experience in school districts or government agencies, fleet management, and logistics. A proven track record of improving retention rates and fostering long-term loyalty is crucial. Strong analytical skills are needed to derive actionable insights from client data. Success in designing client onboarding programs and partnering with senior leaders across different functions is important. Experience in driving continuous improvement within customer success workflows is also key.