New Customer Onboarding Specialist

As an Onboarding Specialist for Fleetio's Onboarding Services team, your job is to ensure our customers fully adopt our fleet management and maintenance software platform. You'll achieve this by establishing a strong rapport with key stakeholders and executing a process-driven onboarding experience. You'll work directly with customers to document their desired outcomes, complete product training, configure their Fleetio account, import their data, and roll out the product to their users. In this role, you'll manage a portfolio of onboarding projects representing a diverse set of customer industries and geographies and supported by Fleetio teams and integration partners as you lead our customers through their onboarding journey. The company is looking for a highly organized, detail-oriented, and tech-savvy team member who excels at optimizing processes to help customers adopt new technology to develop more successful habits.