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Role Overview:
- Key client-facing position ensuring smooth delivery of defined benefits administration services.
- Act as primary operational contact, overseeing day-to-day service execution and coordinating internal teams.
- Requires strong analytical thinking, client management expertise, and operational oversight.
Accountabilities:
- Serve as primary point of contact for assigned clients regarding service delivery and escalations.
- Oversee operational teams for accurate and timely administration of defined benefits processes.
- Manage client-specific projects like plan changes, freezes, and acquisitions.
Requirements:
- Experience in defined benefits administration or similar financial services/HR operations.
- Strong client relationship management and analytical skills.
- Highly organized with project management capabilities and adaptability to changing priorities.
Jobgether
This position is listed on behalf of a partner company that manages all applications and next steps. It is a client-facing role focused on delivering defined benefits administration services within a global organization that emphasizes inclusion, wellbeing, and employee support.