Support complex large accounts by partnering with account executives on strategy, reporting, and renewal preparation.
Own a book of business independently, serving as the primary contact for smaller large-group clients.
Execute core benefits analyst responsibilities including financial analysis, carrier marketing, and vendor coordination.
Nava fuses deep benefits expertise with cutting-edge technology to deliver a modern, transparent, and affordable healthcare experience. Founded by seasoned entrepreneurs and backed by leading investors, Nava is one of the fastest-growing benefits brokerages in the country.
Gather and analyze client requirements for integrated pension and employee benefits administration solutions.
Collaborate with cross-functional teams to configure software and define testing criteria.
Conduct solution demonstrations and provide ongoing follow-up with stakeholders.
TELUS Health is a global health and well-being provider leveraging technology to improve health outcomes. The company employs nearly 10,000 people and fosters a culture of innovation and collaboration.
Serve as a strategic leader and trusted advisor, managing client relationships and driving process improvements to exceed client expectations.
Collaborate cross-functionally with Operations, Quality, Training, Sales, Client Services, and Implementation teams to enhance service delivery and resolve issues.
Analyze service trends, lead proactive client meetings, and use data insights to optimize performance and communication.
bswift is a leading benefits administration company that provides cloud-based technology and services to simplify employee benefits for thousands of companies nationwide. The company employs a collaborative, inclusive team and has been recognized as one of Chicago's and the Nation's Best and Brightest Companies to Work For, fostering a culture of excellence, accountability, and superior service.
Serve as the primary client contact, owning overall account health, SLA performance, and issue resolution.
Lead client implementations and ongoing delivery by managing project plans, timelines, resources, and risks.
Design and lead a staffing quality control program across recruiting, onboarding, placement, and client delivery.
This company provides staffing and service delivery solutions, focusing on healthcare IT. The size and culture are not specified, but the role emphasizes quality control and process improvement.
Own and lead Affirm's largest Canadian partner relationships, driving growth and long-term strategy across multiple business units.
Develop sophisticated account plans and execute multi-year growth roadmaps spanning product integrations, co-marketing, and go-to-market expansions.
Lead complex commercial negotiations including contracts, pricing, renewal strategy, and expansion opportunities.
Affirm is reinventing credit to make it more honest and friendly, offering buy now, pay later solutions without hidden fees. As a growing public fintech company, Affirm is remote-first and emphasizes a culture of collaboration and innovation, with a focus on responsible growth.
Manage a portfolio of client accounts as the face of Modern Health for high-priority customers.
Build relationships with global stakeholders including Benefit Managers and HR Executives.
Drive engagement and retention by using data to make strategic recommendations.
Modern Health is a mental health benefits platform for employers, offering global access to one-on-one, group, and self-serve digital resources. The company is backed by investors like Kleiner Perkins and has raised over $170 million, achieving Unicorn status as the fastest entirely female-founded company in the U.S.
Administer and manage Marmon's Canadian retirement plans (RRSP and RPP) as the Center of Excellence support for the Total Rewards team.
Serve as the key contact for day-to-day plan operations, partnering with business, finance, payroll, and HR teams.
Lead compliance requirements including annual audit, year-end filings, and governance committee meetings.
Marmon is a global industrial organization backed by Berkshire Hathaway, comprising 120+ companies with 30,000 employees and $12 billion in annual revenue. The company fosters a culture of independence and entrepreneurial spirit, committed to making a positive impact on the world.
Support PBA account teams with day-to-day client requirements and benefit management.
Analyze client requests and coordinate with internal and external teams to execute plan documentation.
Lead quality assurance testing, claim reviews, and resolve sponsor and member issues.
Judi Health is an enterprise health technology company providing a comprehensive suite of PBM and health benefit management solutions for employers and health plans. They value diversity and are committed to rebuilding trust in healthcare in the U.S.
Partner with Customer Success Managers on international service delivery for Workforce Mental Health customers.
Serve as subject matter expert on global nuances, resolving inquiries and leading international agenda items during customer meetings.
Proactively monitor account risk, develop mitigation strategies, and coordinate with internal teams and global networks.
Lyra Health provides mental health solutions for employers, supporting over 20 million people globally. The company has delivered 13 million sessions of care and published more than 20 peer-reviewed studies.
Act as a primary point of contact for clients, building strong relationships and managing inquiries.
Coordinate project delivery from initiation to completion, ensuring deadlines and deliverables are met.
Develop operational processes and identify improvements to streamline workflows.
Assist World is a staffing agency recruiting on behalf of a growing business. The company is fully remote and offers a supportive culture with bonuses and raffles.
Understand clients' business and technical requirements to proactively improve service quality.
Act as a technical liaison between client and organization, advocating on client's behalf.
Identify and drive improvements to increase stability and scale of technical infrastructure.
PointClickCare is a leading health tech company that helps providers deliver exceptional care with a platform serving over 30,000 provider organizations. It is founder-led and privately held, recognized by Forbes as a top private cloud company and one of Canada's Most Admired Corporate Cultures.
Support the clinical team with administration of cases, including creation, distribution, and follow-up of case progress and status reports.
Monitor administrative accuracy of new cases and assist with processing invoices for clinical interventions.
Collaborate with internal and external stakeholders to ensure accurate case documentation and efficient processes.
Lyra Health is the leading provider of mental health solutions for employers, supporting over 20 million people globally. The company has delivered 13 million sessions of mental health care and is transforming access to care through an AI-powered platform.
Establish and maintain day-to-day business relationships with clients, becoming their first point of contact and implementing comprehensive service plans.
Coordinate open enrollment meetings, prepare communication materials, and liaise with compliance to advise on government reporting.
Resolve enrollment, eligibility, and billing issues while maintaining ongoing communication with the Client Executive.
EPIC Insurance Brokers & Consultants is one of the fastest-growing insurance firms in the industry, fueled by capable and committed people. Headquartered in San Francisco since 2007, the company has over 3,000 employees nationwide and fosters a growth-minded culture with core values of owner mindset, inspire trust, think big, and drive results.
Serve as the primary point of contact for workers employed through Canadian entities, overseeing the end-to-end worker experience post-onboarding.
Manage employment compliance, risk, and relationships with EOR vendors to ensure compliant operations.
Build trusted relationships with clients and internal stakeholders while supporting program strategy and process improvements.
Atrium is a WBENC-certified leader in Extended Workforce Management and Talent Solutions, blending technology and human expertise to help leading brands reimagine how work gets done. Founded in 1995, the company delivers solutions through four divisions and offers a culture that values diversity and inclusion.
Serve as the primary point of contact for business banking clients, resolving service issues and guiding them through bank processes.
Manage client deposit and loan products, including account opening and customer retention efforts.
Collaborate with the sales team on portfolio management, including in-person sessions, and act as liaison with internal fraud teams.
KeyBank is a financial institution that provides banking and financial services. With over 200 years of history, the company employs a large workforce and fosters an inclusive culture with flexible work options.
Own and manage a high-volume book of business (50–75 small-market accounts) to ensure client engagement and retention.
Track and analyze client success KPIs, translating insights into action plans that drive engagement and satisfaction.
Collaborate cross-functionally with Strategic Account Management, Sales, and Concierge to meet client needs and achieve engagement goals.
Garner's mission is to transform the healthcare economy by partnering with employers to redesign benefits using data-driven insights. As one of the fastest-growing healthcare technology companies, we are building a mission-driven team to make a meaningful impact on healthcare at scale.
Ensure project success by specifying goals, strategy, and staffing, and managing deliverables and risks.
Manage client contracts, billability, and resource forecasts across international time zones.
Build effective relationships and resolve client-side and internal issues with strong communication skills.
Mitratech builds world-class products that simplify operations in Legal, Risk, Compliance, and HR functions. With over 35 years of experience, they serve 20,000 clients globally, including 30% of the Fortune 500, and foster a diverse and inclusive culture.
Put the employee experience first by designing and administering health, retirement, and wellbeing programs with a focus on clarity and accessibility.
Champion employee understanding and adoption of benefits through thoughtful communication, data-driven insights, and strategic partnerships.
Act as a trusted advisor to HR colleagues and employees, bringing empathy and strong problem-solving skills to complex situations.
Blue Cross & Blue Shield of Rhode Island is a health insurance provider dedicated to serving Rhode Islanders with high-quality, affordable care. The company fosters a culture of belonging with transparent, accountable, and collaborative teams, valuing diverse perspectives.
Serve as primary executive point of contact for a portfolio of large national self-funded employer clients, driving satisfaction, retention, and growth.
Lead end-to-end renewal strategy, delivering executive-level presentations using data analytics to demonstrate plan performance and strategic value.
Orchestrate a seamless service experience across internal teams, resolving high-stakes issues and providing data-informed insights for client decision-making.
Centivo is an innovative health plan provider for self-funded employers, aiming to make affordable, high-quality healthcare accessible. The company is headquartered in Buffalo, NY, backed by leading investors, and serves employers from 51 employees to Fortune 500 companies.
Oversee the administration team to ensure exceptional and timely customer service.
Develop and implement systems for accurate data management and service delivery.
Conduct performance management, provide meaningful feedback, and support team growth.
Lyra Health is a leading provider of mental health solutions for employers, supporting over 20 million people globally. The company has delivered 13 million sessions of care and focuses on data-driven, transformative outcomes.