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Put the employee experience first:

  • Design, administer, and improve health, retirement, voluntary, and wellbeing programs with clarity and accessibility.
  • Champion employee understanding and adoption through thoughtful communication and data-driven insights.
  • Act as a trusted advisor to HR and employees, bringing empathy and problem-solving.

Lead with influence and expertise:

  • Own configuration, testing, and maintenance of benefits programs in Workday for seamless experience.
  • Partner on Workday releases and digital enablement to reduce friction and increase transparency.
  • Use technology, analytics, automation, and AI to improve operational efficiency and employee support.

Align wellbeing to strategy:

  • Ensure wellbeing programs align with broader people and business strategy.
  • Increase awareness of existing benefits through targeted campaigns and utilization data.
  • Collaborate with HR and stakeholders to make initiatives relevant and measurable.

Ensure compliant, trusted benefit administration:

  • Maintain oversight of compliance with federal, state, and local regulations (ERISA, ACA, HIPAA).
  • Coordinate audits, filings, and reporting with vendors and partners.
  • Monitor legislative developments and provide recommendations to leadership.

Blue Cross & Blue Shield of Rhode Island

Blue Cross & Blue Shield of Rhode Island is a health insurance provider dedicated to serving Rhode Islanders with high-quality, affordable care. The company fosters a culture of belonging with transparent, accountable, and collaborative teams, valuing diverse perspectives.

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