Virtual Case Manager (Special Education)

Accountabilities:

• You will serve as the primary point of contact for assigned families, building trust and maintaining ongoing communication.
• You will coordinate complex schedules across students, instructors, and virtual platforms.
• You will monitor student progress and escalate concerns to relevant specialists.

Requirements:

• You have excellent verbal and written English communication skills with strong interpersonal abilities.
• You have prior experience in education, tutoring, or a school-related environment, with special education experience preferred.
• You are comfortable using multiple software systems such as Google Workspace, spreadsheets, scheduling tools, and CRM platforms.

Benefits:

• You will enjoy a fully remote position with a flexible work environment.
• You will receive paid time off and training provided on systems and special education frameworks.
• You will have opportunities for professional growth in client success and education operations.