Director- Sales & Service Technology

General Description:

• The Director - Sales & Service Technology at GuidePoint Security is the accountable technology leader for Salesforce-centered platforms.
• This ownership role ensures Sales & Service technology initiatives create measurable business value.
• The Director must bring strong technical aptitude, business process fluency, and ownership-minded leadership.

Roles and Responsibilities:

• Own the Sales & Service technology operating model, platform strategy, roadmap alignment, governance framework, and execution plan.
• Drive business process transformation across sales operations, lead-to-cash, quote-to-cash, PSA/Certinia, professional services delivery, finance handoffs, reporting, automation, and operational maturity.
• Facilitate executive, business process, architectural, technical, vendor, and delivery conversations to drive clear decisions and measurable outcomes.

Why GuidePoint:

• GuidePoint Security is a rapidly growing, profitable, privately-held value added reseller that focuses exclusively on Information Security.
• Since its inception in 2011, GuidePoint has grown to over 1,200 employees and serves as a trusted advisor to more than 6,200 customers.
• Colleagues are knowledgeable, skilled, and experienced, providing mentorship and guidance at every opportunity.