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Responsibilities:
- Educate customers and teams on Agile values and ensure proper Scrum ceremonies.
- Facilitate sprint planning, backlog refinement, stand-ups, reviews, and retrospectives.
- Use Agile metrics and tools like Jira to support transparency and remove impediments.
Project Management:
- Act as the single point of contact to customer teams, planning and tracking development work.
- Map execution plans, communicate roles and timelines, and lead projects to manage expectations.
- Ensure quality in development and maintain strong customer relationships.
Team Leadership:
- Work with the Product Owner on backlog grooming and prioritization of work and technical debt.
- Coach, train, and mentor team members, ensuring they receive relevant training.
- Communicate clearly with technical and non-technical stakeholders at all levels.
NCS
NCS is a leading AI Tech Services company that transforms technology services delivery by combining AI with digital resilience to drive real business impact. It is a subsidiary of the Singtel Group with a 15,000-strong team across the Asia Pacific.