Job Description
We improve the customerβs experience, providing exceptional solutions to simple requests. You will apply the latest customer service techniques and learn our account management systems while helping improve the customer experience during a difficult time. Our Data Breach Agents are responsible for assisting customers with service inquiries, learning common requests and solutions, utilizing MCI's service techniques and systems, and escalating customer dissatisfaction to proper channels.
MCI provides all new employees with training, encouraging all positive, driven, and confident applicants to apply. Ideal candidates are highly motivated, energetic, and dedicated individuals.
About MCI
MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the needs of our clients.