Customer Service Assistant

Responsibilities:

• Provide customer support through chat, phone, and email, ensuring interactions are professional and customer-focused.
• Register, monitor, and follow up on customer inquiries, complaints, and scheduling.
• Meet productivity and quality targets while maintaining accurate documentation.

Requirements:

• High school diploma or equivalent with strong communication skills.
• Customer-focused mindset with empathy and problem-solving abilities.
• Ability to work remotely on a rotating 5x2 schedule including weekends.

Benefits:

• Competitive salary with performance-based variable compensation.
• Comprehensive health and dental insurance plus digital healthcare.
• Meal allowance, home office support, and lifecycle benefits.