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US 4w PTO

  • Oversee internal and external staff conducting fraud and complaint investigations, including training, monitoring, and management.
  • Gather and analyze evidence using investigative techniques to uncover fraudulent schemes and identify responsible parties.
  • Collaborate with stakeholders to develop risk-based prevention strategies and controls to safeguard company assets.

Fraud Investigation Data Analysis Microsoft Office Regulatory Knowledge

7 jobs similar to Manager, Fraud & Complaints, Solar Servicing

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US Unlimited PTO

  • Conduct investigations of high-risk or potential fraud activity, including platform abuse and suspicious financial movement patterns.
  • Use an investigative, data-driven approach to analyze cases and make fair, compliant, and risk-mitigated determinations.
  • Leverage tools such as Excel, Google Sheets, Snowflake, SQL, and Tableau to uncover fraud patterns and communicate findings to stakeholders.

Clair is a digital banking platform that gives America's workers instant access to their earned wages by embedding financial products into payroll and workforce management apps. The company is a fintech startup with a focus on financial freedom for hourly workers.

US 3w PTO

  • Investigate suspected incidents of healthcare fraud, waste, or abuse through data analysis and interviews.
  • Analyze information, report findings, and recommend settlements or denials while supporting legal proceedings.
  • Conduct training on fraud detection and maintain knowledge of relevant laws and regulations.

Cotiviti is a healthcare analytics company that helps clients reduce costs and improve outcomes through data-driven insights. As a global leader in payment accuracy and network performance, Cotiviti fosters a collaborative and inclusive culture.

US

  • Lead and enhance the fraud governance framework, overseeing fraud prevention and detection across all transaction channels.
  • Analyze large datasets to identify fraud patterns and develop strategies to mitigate losses, reporting findings to executive leadership.
  • Manage fraud training programs and quality control reviews, ensuring alignment with regulatory expectations and risk appetite.

Fulton Bank is a financial institution committed to making a positive impact in local communities. They foster a culture of continuous learning, work-life integration, and inclusion, with a digitally enabled work environment.

USA

  • Investigate and analyze suspected fraud cases affecting Veriff’s customers.
  • Develop new countermeasures and strategies to address emerging fraud patterns while minimizing false positives.
  • Collaborate with cross-functional teams to improve fraud detection processes and ensure product readiness.

Veriff is a global identity verification platform that helps businesses verify and safeguard users online. The company is backed by investors including Accel, Alkeon, IVP, Tiger Capital, and Y Combinator, has offices in the US, UK, Spain, and Estonia, and is dedicated to being a benchmark for trust online.

United States

  • Investigate suspicious activity and enforce company policies to protect the expert contributor ecosystem.
  • Identify emerging fraud trends and refine operational runbooks for detection and mitigation.
  • Collaborate with cross-functional teams and vendors to maintain workforce integrity and compliance.

Snorkel AI helps enterprises transform expert knowledge into specialized AI at scale, starting as a Stanford AI Lab research project in 2015. The company works with some of the world's largest organizations to empower scientists, engineers, financial experts, and more to build custom AI with their data.

Global

  • Conducts high-profile, complex, and time-sensitive international investigations with significant financial, regulatory, and reputational risk.
  • Engages with external partners, including law enforcement and industry groups, to lead fraud identification and prevention strategies.
  • Applies knowledge of company policies, local regulations, and laws related to credit reporting, while supporting anti-corruption programs and internal projects.

TransUnion is a global information and insights company that provides actionable views of consumers to foster trust and economic opportunity. With over 12,000 associates in more than 30 countries, they focus on innovative solutions in credit, marketing, fraud, and analytics.

  • Own the fraud P&L and set the fraud strategy across all products.
  • Lead, develop, and build a strong second line of leadership in the Risk & Fraud team.
  • Partner cross-functionally with Product, Engineering, Finance, and Legal to embed fraud risk from the start.

Eneba builds an open, safe, and sustainable marketplace for gamers, supporting close to 20 million active users. The company has a fast-growing, high-volume digital business with a culture focused on trust, safety, and scalability.