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About the Company:
- Our client is a fast-growing boutique fitness studio group in Berlin that runs coach-led group strength training classes.
- They have a warm, down-to-earth brand and are building a small remote support team as they expand.
What You'll Do:
- Be the friendly point of contact for members via chat/WhatsApp/email, handling bookings, account questions, and refunds.
- Support on-site trainers with occasional urgent requests.
- Represent the brand's warm tone in every interaction.
What We're Looking For:
- Excellent written English and genuine empathy.
- Good judgment and comfort making independent decisions.
- Reliability and a sense of ownership in a small remote team.
What's On Offer:
- Fully remote, flexible schedule within coverage windows.
- A growing role with increasing responsibility.
- A supportive, founder-led team.
Boutique Fitness Studio Group
The company is a fast-growing boutique fitness studio group in Berlin that runs coach-led group strength training classes. They are building a small, dedicated remote support team and have a warm, down-to-earth brand culture.