Customer Success Manager
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Responsibilities:
- Engage proactively with a portfolio of named accounts to understand evolving needs.
- Build and nurture strong relationships with key stakeholders to foster trust.
- Conduct bi-annual executive business reviews to confirm strategic alignment.
Qualifications:
- 5+ years of experience as a Customer Success Manager in SaaS or enterprise software.
- Knowledge and experience with Quality Management System (QMS) software and tools.
- Proven ability to guide customers through the adoption and value realization of QMS software platforms.
Propel Software
Propel Software transforms the way product companies work with its product value management platform. Propel is recognized as a Deloitte Technology Fast 500 winner and one of Fortune’s Most Innovative Companies in America, built on Salesforce and driving product success.