Job Description
The Account Specialist, Activation plays a crucial role in empowering our very small business customer base as they onboard, adopt, and realize value from 1Password. In this role, you’ll engage with a high volume of customers through a pooled portfolio model, delivering timely, high-impact assistance that drive successful deployment and activation of 1Password products.
You will address inbound customer requests professionally, host many training sessions to guide customers through configuration and best practices, and respond proactively to account health signals via intervention playbooks at key moments. Acting as a coach, and strategic advisor, you’ll help customers become more confident in using 1Password and direct them toward self-serve resources that accelerate their success.
About 1Password
1Password is building the foundation for a safe, productive digital future by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted.