Account Manager

Your main responsibility will be to cultivate and develop relationships with current PartsBase Inc. members. You’ll use a consultative sales approach to build rapport and discuss the potential client’s needs, then explain how our platform will benefit them. You will manage the annual renewal of current member contracts, and proactively create upsell/ cross-sell opportunities of ancillary products and new PartsBase initiatives. We have a comprehensive training program that will cover all of this and can transform you into a PartsBase specialist. Responsibilities include developing and maintaining strong relationships with key decision makers and stakeholders within PartsBase’s international market, working closely with key contacts within the customer’s organization to identify growth opportunities, creating impactful customer connections through insights and education via demos and presentations, monitoring customer satisfaction levels, proactively identify issues, and work to resolve them and developing and implementing strategies to control client churn and maximize retention rates.