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Responsibilities:
- Lead Billing & Accounts Receivable Operations: Manage end-to-end invoicing, collections, payment reconciliation, and tax compliance across all revenue streams.
- Design and Improve Quote-to-Cash Processes: Collaborate with cross-functional teams to define billing triggers, resolve data quality issues, and enhance automation.
- Own and Optimize NetSuite: Configure billing workflows, revenue schedules, and dashboards; support integrations with Salesforce and Mulesoft.
You Have:
- 8+ years in Billing Operations or Revenue Operations within B2B SaaS, with 5+ years managing the function.
- Deep hands-on NetSuite expertise (4+ years) configuring workflows and revenue schedules.
- Experience billing across SaaS subscriptions, consumption-based models, hardware, and enterprise contracts.
About Rockbot:
- An omnichannel media platform serving 12,000+ customers across restaurants, retail, and more.
- Backed by Google and Universal Music Group, with a culture driven by integrity, curiosity, and empathy.
Rockbot
Rockbot is an omnichannel media platform that elevates customer and employee experiences in real-world spaces with integrated music, TV, digital signage, and advertising. Backed by Google and Universal Music Group, the company serves over 12,000 customers from independent businesses to national brands, fostering a culture of drive, accountability, curiosity, empathy, ingenuity, and integrity.