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What you get to do in this role:

  • Design customer journeys for the AI Experience* through personalized demos, tailored workshops, and value metrics across specific industries and use cases.
  • Key Responsibilities:
  • Create and validate outside-in discovery and facilitate high-impact workshops that showcase the native AI Experience capabilities of the ServiceNow platform.
  • Design, configure and deliver tailored demonstrations aligned with industry use cases and customer priorities.

Qualifications:

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
  • Foundational understanding of the ServiceNow platform.
  • Strong communication and organizational skills.

ServiceNow

ServiceNow provides innovative AI-enhanced technology that connects people, systems, and processes to empower organizations. With over 8,100 customers, including 85% of the Fortune 500®, they strive to make the world work better for everyone.

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