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Responsibilities:

  • Support Sales teams in the qualification of customer needs through discovery
  • Participate across the sales lifecycle on acquiring new customers
  • Provide mentoring and training to peers, colleagues and partners

Qualifications:

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
  • 2+ years of pre-sales solution consulting or sales engineering experience in the customer service, field service or CRM software industry
  • Proficiency with the ServiceNow platform or technical expertise with cloud software solutions

Additional Skills:

  • Ability to actively listen to customer requirements and provide a solution to address the customer’s business issue
  • Eagerness and willingness to learn
  • Exceptional communication and presentation skills to include technical and business concepts

ServiceNow

ServiceNow, founded in 2004, provides AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. They offer a cloud-based platform that connects people, systems, and processes to empower organizations to find smarter ways to work.

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