Install, configure, and maintain computer networks, hardware, software, applications, and related equipment.
Provide technical support to end users via telephone.
Troubleshoot and resolve hardware, software, network, and application-related issues.

What You'll Need to Succeed:

High school diploma or equivalent; additional technical training or college coursework preferred.
Minimum of three years of customer service and/or technical support experience.
Proficiency with Microsoft platforms and a working knowledge of network configurations.

How We Elevate Our Employees:

Medical, dental, and vision plans.
401k with an annual discretionary match.
Paid time off with paid holidays and a broad range of other benefits.

Barnes & Noble Education

Barnes & Noble Education is a leading solutions provider for the education industry, committed to driving affordability, accessibility, and achievement at academic institutions nationwide. The company fosters a culture of inclusion and diversity, with a focus on supporting employees' physical, mental, and financial well-being.

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