Help Desk Support Technician 2

Responsibilities:

• Identify, research, and resolve technical problems of moderate complexity.
• Respond to telephone, email, and online requests for technical support.
• Work with vendors and other support groups to resolve hardware and software issues in a timely manner.

Qualifications:

• 2-3 years of technical experience.
• Effective verbal and written communication skills.
• Proficient in Microsoft Office products.

What We Offer:

• Generous PTO package and health benefits effective day 1.
• Annual Incentive Plan and 401K with excellent company match.
• Well-being program and paid volunteer time off.

About Us:

• At Humana, we are committed to making resources available to help you become happier, healthier, and more productive.
• We offer competitive benefits that support whole-person well-being.
• We are an equal opportunity employer dedicated to diversity and inclusion.