IT Support Engineer

What You’ll Do:

• Own IT support operations
• Triage and resolve issues efficiently
• Maintain a high standard for response time and quality
• Build Scalable Automations and AI Workflows:
• Streamline provisioning, requests, and routine operational work
• Build and maintain automations and AI workflows
• Administer core SaaS tools and access management:
• Manage and improve user provisioning and de-provisioning
• Partner with HR and Ops on onboarding and off-boarding workflows
• Support and strengthen our security posture:
• Implement and maintain IT security best practices
• Enforce SSO/MFA and comply with data privacy standards