Care Pro Relationship Manager

About the Role:

• Develop and manage market staffing strategy through Care Pro outreach and relationship building.
• Work with the Client Manager to understand Client context and care plans.
• Mobilize newly hired Care Professionals to get them work quickly and efficiently.

Provide exceptional service to Care Pros:

• Support Care Pros by being their primary point of contact and providing feedback and coaching.
• Foster relationships with Care Pros to facilitate quality matches between Care Pros and clients.
• Coordinate closely with Client Manager to execute care delivery.

Partner across Honor:

• Prioritize work with the market team to meet the dynamically changing needs of partners, clients and Care Professionals.
• Work with the market team to manage real-time questions, issues, or changes relating to clients.
• Work directly with Care Pro Performance teams to ensure consistent Care Professional performance management experience.