What you'll do:
- Handle inquiries, ensuring swift and appropriate resolutions.
- Identify trends for process improvement.
- Support initiatives to enhance therapist engagement.
Requirements:
- Experience in a contact center with support.
- Excellent written and verbal communication skills.
- Ability to manage a high-volume workload.
Benefits:
- Competitive compensation.
- Holistic perks program.
- Chance to build something that changes lives.
BetterHelp
BetterHelp's mission is to remove traditional barriers to therapy and make mental health care more accessible. Founded in 2013, they are now the world’s largest online therapy service with over 30,000 licensed therapists.