Specialist I, Customer Support Operations

TransUnion

Remote regions

US

Salary range

$51,700–$75,000/yr

Benefits

12w maternity 12w paternity

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Role Overview:

  • Manage an assigned portfolio of cyber incidents and data breach cases with minimal supervision.
  • Serve as the primary point of contact for clients, vendors, and internal specialists.
  • Coordinate breach communications, data processing, and project administration.

Qualifications:

  • One to five years of project management experience or equivalent education.
  • Three to seven years of client-facing experience in a high-pressure service environment.
  • Advanced Microsoft Excel skills, including VLOOKUP and data-cleaning functions.

Benefits:

  • Day-one medical, dental, and vision coverage with supplemental options.
  • 401(k) with employer match and Employee Stock Purchase Plan.
  • Up to 12 weeks of paid parental leave and flexible time off.

TransUnion

TransUnion is a global information and insights company that makes trust possible by providing a reliable view of consumers. With over 12,000 associates operating in more than 30 countries, we foster a culture of growth, diversity, and collaboration.

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