Enterprise Account Manager

Enterprise Account Managers work with Fortune 500 organizations globally, to accelerate their own digital transformation. You will serve as the primary owner of a set book of existing customers, working closely with them to ensure they achieve their goals, build relationships with executives, and drive customer retention and expansion from implementation through renewal. Effectively renew, upsell and cross-sell an assigned book of business of existing customers. Develop and cultivate deep relationships with senior executives at the Director, SVP, and VP levels at our partners. Partner closely with our Customer Experience Team to ensure customers adopt and are successful with the Firstup platform. Lead and present value-driven Executive Business Reviews. Enlist and inspire customers to participate in Firstup events and ultimately be an advocate for Firstup.