Customer Success Manager, Strategic
Benefits
Unlimited PTO
Similar Jobs
See allClient Success Manager, iQueue for Surgical Clinics
LeanTaaS
US
Customer Success
Account Management
SaaS
Customer Success Leader
Clarium
US
Customer Success
Change Management
SaaS
New Manager, Customer Success
SmarterDx
US
Project Management
Communication
Data Analytics
Customer Success Manager
Didero
North America
Customer Success
SaaS
AI
Enterprise Success Manager
Ontic
US
SaaS
Salesforce
JIRA
Responsibilities:
- Ensure high user-adoption through effective executive sponsorship, change management, and white-glove trainings
- Lead Executive Business Reviews with client executives to communicate value provided by AcuityMD
- Partner with Strategic Program Manager and Account Executives to build growth strategies for your book of business.
Your Profile:
- 5-7+ years of experience with deep experience in Customer Success for Enterprise SaaS or in the Medical Technology industry
- You are a patient and active listener
- You’re proactive and self-driven, and bring infectious energy and resiliency
We Offer:
- Reimbursements for relevant learning and up-skilling opportunities.
- Generous time off and flexible hours give you the freedom to do your best work.
- 100% paid health, dental, and vision plans for all employees and 75% paid for our employees' dependents.
AcuityMD
AcuityMD is a software and data platform that accelerates access to medical technologies, helping MedTech companies understand product usage and opportunities for better patient care. They are a high-growth SaaS company backed by Benchmark, Redpoint, ICONIQ Growth, and Ajax Health, valuing collaboration and simple, innovative solutions.