Patient Advocate Representative I

Responsibilities:

• Obtain and process authorizations for reorders and resolve patient issues.
• Handle inbound and outbound calls to ensure patient satisfaction and explain insurance coverage.
• Maintain strong understanding of medical documentation and company procedures.

Qualifications:

• Minimum high school diploma or GED equivalent.
• Customer service experience preferred.
• Proficient computer literacy with strong keyboarding skills.

What We Offer:

• Competitive salary and bonus/incentive opportunities.
• Comprehensive benefits: medical, dental, and vision insurance, 401(k) with company match.
• Paid time off and remote or hybrid work options.

Company Overview:

• CCS is a strategic partner in chronic care management, supporting over 200,000 people nationwide.
• Recognized as a Great Place to Work® with a human-led, digitally-enabled clinical solution.
• Committed to improving adherence and clinical outcomes while reducing hospitalizations.