Perform complex diagnostics, maintenance, and repairs on autonomous vehicle platforms.
Execute rapid root-cause repairs, sensor calibrations, and End-of-Line testing.
Author detailed service records and collaborate with remote engineering support.
Gatik is the leader in autonomous middle-mile logistics, providing autonomous transportation-as-a-service for B2B supply chains. Founded in 2017, the company fosters a diverse, inclusive culture that emphasizes collaboration, respect, and agility.
Stand up the support desk with ticket intake, triage, severity tiers, and SLA framework.
Build remote diagnostics on Cortex telemetry and coordinate field service with third-party technicians.
Own fleet uptime, MTTR, and customer enablement, hiring and leading the first support and field engineers.
We build the intelligence that lets robots sense, reason, and act in the real world, moving beyond the lab and into everyday industrial settings like warehouses and factories. We are a Series B robotics company with a deployed fleet growing from around 50 cells to several hundred, and we foster a collaborative, high-ownership culture.
Manage and lead field service teams to deliver exceptional, timely service to customers within the region.
Coach, develop, and mentor direct reports while fostering collaborative, high-performing team environments.
Use data and metrics to track business health, ensure service contract compliance, and escalate and resolve key customer issues.
Intuitive is a global leader in robotic-assisted surgery and minimally invasive care, known for technologies like the da Vinci surgical system. The company is a team of engineers, clinicians, and innovators united by a purpose to make surgery smarter, safer, and more human.
Own ongoing field-service performance and SLA delivery, prioritizing maintenance work and driving issues to resolution.
Build, lead, and develop a high-performing UK field operations team installing and maintaining shelf cameras at scale.
Partner with executive leadership to set operational strategy, define metrics, and act as the senior escalation point for operational and customer issues.
Focal Systems is the industry leader in retail AI solutions, automating and optimizing brick and mortar retail using deep learning computer vision. Headquartered in San Francisco with operations in Canada, the UK, and a tech-hub in Poland, the company is deployed at scale with top retailers worldwide and seeks smart, creative, passionate people to build a great and enduring company.